People who never considered the technology are now embracing it
Social distancing and stay-at-home orders due to the coronavirus (COVID-19) crisis have led many health care providers to conduct visits with patients through telemedicine — providing medical and mental health care using the internet and telecommunications technology. People who never wanted to try telemedicine before are suddenly getting a crash course in how it works.
Even those who may not have grown up with computers, tablets or smartphones are acclimating and giving this form of health care a try, says Dr. Michelle Lin, associate director of telehealth for the Mt. Sinai Health System in New York City.
“We have seen a dramatic increase in the proportion of patients using our telehealth services here at Mt. Sinai who are older and who have some chronic medical conditions,” Lin says.